This AUP governs the use of The TechHaus™'s web hosting service. Violation of this AUP may result in suspension or termination of your service. In the event of a dispute between you and The TechHaus™ regarding the interpretation of this AUP, The TechHaus™'s interpretation shall govern in its reasonable commercial judgment.
The following is the Acceptable User Policy ('AUP') agreement between The TechHaus™ and the personal or corporate account holder. The TechHaus™ provides World Wide Web Hosting, web design, and script installation. The TechHaus™ has specific legal and ethical responsibilities related to the use of its servers and equipment involved in these services. The TechHaus™'s general policy is to act as an Internet presence provider. The TechHaus™ reserves the right to suspend or cancel a customer's access to any or all services provided by The TechHaus™ when we decide that the account has been inappropriately used.
If you use your services consistently with the terms of Service and these paragraphs, your site can grow as large as necessary to meet your small business needs, but to ensure an excellent experience for all, we will place some constraints on how fast you can grow. Most of our customers' sites grow at rates well within our rules, but our abuse controls may cause a brief delay while we evaluate if expansion is appropriate for your particular plan.
The TechHaus™ Customers may not initiate the following (below); if any customer does, The TechHaus™ may terminate the account with no refund. Depending on the situation, there will/won't be warnings sent.
If you use our services consistently with our terms of Service, visitors can download and view as much content from your site as they like. However, our server processing power, server memory, or abuse controls could limit downloads from your site in certain circumstances. You will always be able to use as much bandwidth as your account has. For example, our Enterprise Plan comes with 40GB bandwidth, which is a considerable amount; all of this 40GB can be used. Bandwidth is also reset every month.
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount, we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and charge you an extra fee for the overages. Unused transfers in one month cannot be carried over to the next month.
You do not have to worry about hitting a storage limit if you use our services consistently with the terms of Service and our acceptable usage policy. The TechHaus™ will increase your space along with your appropriate small business needs, but our abuse controls may impact the growth rate or your folder size, and there may be a short delay while we assess your usage. In some cases, creating additional folders or subfolders will help ensure the system works well for everyone. You can always apply as much disk space as possible to your account.
You may have noticed all of our accounts come with unlimited email accounts, sub-domains, FTP accounts, and, in some cases, domains. This is subject to how much disk space your account has. So you can create as many emails, sub-domains, etc., as long as it's within your disk space limit.
You may not publish or transmit via The TechHaus™'s service any content that The TechHaus™ reasonably believes:
a) constitutes child pornography;
b) constitutes pornography;
c) is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech;
d) is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;
e) is defamatory or violates a person's privacy;
f) creates a risk to a person's safety or health, creates a risk to public safety or health, compromises national security, or interferes with an investigation by law enforcement;
g) improperly exposes trade secrets or other confidential or proprietary information of another person;
h) is intended to assist others in defeating technical copyright protections;
i) infringes on another person's trade or service mark, patent, or other property right;
j) promotes illegal drugs, violates export control laws, relates to illegal gambling or illegal arms trafficking;
k) is otherwise illegal or solicits conduct that is illegal under laws applicable to you or The TechHaus™;
l) is otherwise malicious, fraudulent, or may result in retaliation against The TechHaus™ by offended viewers;
The TechHaus™ does not accept material such as:
a) Proxy, Warez, Escrow, High Yield Investment Programs (HYIP), illegal Gambling and Lottery sites.
b )Content 'published or transmitted' via The TechHaus™'s service includes Web content, e-mail, bulletin board postings, chat, and any other type of posting or transmission that relies on any Internet service provided by The TechHaus™.
* The TechHaus™ can terminate service for any of the above reasons, and it's at The TechHaus™'s sole discretion to issue a refund
You should take reasonable security precautions, protect your password's confidentiality, and change it periodically.
Bulk commercial email, mailing lists, and email reflectors are allowed on The TechHaus™'s servers; however, we will enable 500 emails per hour per account. For any emails sent from your The TechHaus™ account, you must adhere to the following rules:
a) Your intended recipients have given their consent to receive e-mail via some affirmative means, such as an opt-in procedure;
b) Your procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the e-mail address for which the consent is given;
c) You may not obscure the source of your e-mail in any manner.
d) You otherwise comply with the CAN-SPAM Act and other applicable laws.
These policies apply to messages sent using your The TechHaus™ service or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via your The TechHaus™ service. In addition, you may not use a third-party e-mail service that does not practice similar procedures for all its customers.
You may not send any unsolicited e-mail, either in bulk or individually, to anyone who has indicated they do not wish to receive it. You must comply with the rules of any other network you access or participate in using The TechHaus™'s services.
You may not publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless:
a) You have been expressly authorized by the copyright owner for the work to be in that manner.
b) you are otherwise permitted by established United States copyright law to copy the work in that manner.
The TechHaus™ will terminate the service of repeat copyright infringers.
You must have valid and current information on file with your domain name registrar for any domain hosted on the TechHaus™ network.
The TechHaus™ is under no duty and does not, by this AUP, undertake a duty to monitor or police our customers' activities. It disclaims any responsibility for any misuse of the TechHaus™ network.
You may not engage in illegal, abusive, or irresponsible behavior, including:
a) Unauthorized access to or use of data, systems, or networks, including any attempt to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures (including those belonging to The TechHaus™ and its customers) without express authorization of the owner of the system or network;
b) monitoring data or traffic on any network or system without the authorization of the owner of the system or network;
c) Interference with service to any user, host, or network, including, without limitation, mail bombing, flooding, deliberate attempts to overload a system, and broadcast attacks;
d) Use of an Internet account or computer without the owner's authorization, including, but not limited to, Internet scanning (tricking other people into releasing their passwords), password robbery, security hole scanning, and port scanning;
e) Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup posting or
f) Any conduct likely to result in retaliation against the TechHaus™ network.
g) Use of The TechHaus™'s network in a way that unreasonably interferes with The TechHaus™'s other customers use of the network
You must comply with the rules and conventions for postings to any bulletin board, chat group, or other forum in which you participate, such as IRC and USENET groups, including their content and commercial postings rules. These groups usually prohibit posting off-topic, commercial messages or mass postings to multiple forums.